Shipping Rates
Shipping rates vary per destination country, total weight and shipping carrier selected.
Shipping Carriers
DHL Express Service (Recommended) |
Delivery in 4 business days to most addresses in the United States and major cities worldwide.
You will receive the tracking number for your package by email and will be able to track it online directly on the carrier’s website: |
UPS Worldwide |
Delivery within 3 to 4 business days to all European countries, most addresses in the United States and all major cities worldwide.
You will receive the tracking number for your package by email and will be able to track it online directly on the carrier’s website: |
FedEx International Priority |
*NOTE: FedEx is not available until further notice.
Time-definite, customs-cleared, door-to-door to more than 200 countries, typically delivery in 3 to 4 business days to thousands of U.S. or European destinations. You will receive the tracking number for your package by email and will be able to track it online directly on the carrier’s website: |
Note: |
DHL, UPS and FedEx are reliable, fast and secure couriers, we believe they work well in most circumstances and for most countries.
Nevertheless, we can also ship your order by other courier services or EMS, please let us know if this is something you require; we can email you a shipping cost quotation for your order. The shipping cost will be calculated automatically for your chosen carrier during checkout, at which point you are still able to change carriers to compare costs. Delays might occur during the Christmas and New Year holiday seasons, especially when packages are sent via Thailand Post. |
Package Insurance
All packages shipped are insured to protect your jewelry during transport in case of loss or theft.
We carefully pack your jewelry into plastic bags and place them into boxes/envelopes that protect them best to ensure all items arrive pristine and unharmed at your door step.
Production Order Delivery Time
When you add an out-of-stock item to your shopping cart and proceed to checkout, the delivery time in weeks for that item will be displayed (6-8 weeks to a maximum of 12-14 weeks). This delivery time is only an estimate and it is typically shorter as it could be that we already started production weeks ago. Please take into consideration that when a production order is placed for out-of-stock items their prices might be subject to review due to silver price fluctuations.
How long does it take until my package arrives? (for in-stock orders)
The total delivery time of your package depends on several factors, including destination country, modifications to your order and your selected carrier. Please consider that the time difference between your country and Thailand (Europe 4-6hrs behind, Americas 9-12hrs behind, Australia & New Zealand 5hrs ahead) affects the order processing time, which varies from 1 to 2 days. Generally speaking you will receive your package between 5 to 7 days from the moment you place your order.
Important: In case it’s past 7 days and you have not yet received the order, please first contact the shipping carrier that’s shipping your package directly. If you require our help, please don’t hesitate to email us.
About Customs Charges
Please note that Duty Tax / VAT may apply when the package arrives in your country. Please contact your local Customs office for further information.